Success Stories/
eCommerce + Salesforce + ERP – Integration

Unified Commerce Accelerated Growth

Integrated B2B/B2C systems, automated workflows, boosting efficiency and satisfaction.

eCommerce + Salesforce + ERP - Integration

Business Problems

  • Separate handling for B2B and B2C

  • Oracle/SAP used for ERP

  • Disconnected systems

  • Missing source of truth

  • Limitations with Scalability

  • Missing personalization

Solutions

  • Implemented B2C on Shopify

  • Implemented B2B on Salesforce Commerce Cloud

  • Tailored Customer experience

  • Automated custom workflows and business processes

  • Integrated Shopify with Salesforce

  • Integrated Salesforce with SAP

Benefits

  • Reduced Order processing time, Improved Efficiency

  • Unified Operations

  • Enhanced Personalization

  • Increased Customer Satisfaction

  • Increased revenue