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Success Stories/
GeoClockify Success Story

Smarter Global Scheduling, Faster Outreach, Better Productivity 

GeoClockify

Geoclockify is a Free Salesforce app Developed by Soham Technologies. It has been successfully launched in the Salesforce AppExchange Marketplace. GeoClockify helped businesses eliminate time zone confusion, strengthen global collaboration, and increase productivity with smart time zone retrieval and display. 

Automatic Time Detection

Business Context 

A global services company operating across 185+ countries relied on Salesforce CRM to manage leads, customers, and distributed sales teams. With prospects spread across multiple time zones, teams often struggled to know the right local time before making calls, sending emails, or scheduling meetings. This created delays, missed opportunities, and inconsistent customer experiences.  

Business Problems

Salesforce CRM did not provide an out-of-box functionality to automatically identify timezone details from address data. As the business scaled globally, teams depended on manual timezone checks and external tools for timezone conversions, slowing operations and reducing efficiency. 

  • No availability of customer timezone or local time data in Salesforce

  • Possibility of sales teams contacting leads at the wrong hours across timezones

  • Manual timezone checking before calls and emails is time consuming

  • Delays in scheduling meetings across countries

  • Missed meetings, follow-ups due to timezone confusion

  • Poor customer experience from untimely outreach

  • Support teams struggled to manage SLAs across multiple time zones.

  • Productivity loss from repetitive manual work of calculating timezones

  • Difficulty co-ordinating among distributed teams worldwide

  • Lost sales opportunities due to outreach at the wrong local time.

  • Direct impact on business bottom line due to lost potential revenue because of outreach timing mismatches

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Solutions

  • Installed GeoClockify

  • Configured, enabled GeoClockify for Leads and Contacts for standard Address fields

  • Configured, custom object and custom fields to store timezone data in Salesforce.

  • Shows auto-populated timezone using address and geolocation data.

  • Added component to records that displayed real-time local time on Lead, Contact, Account and any Custom Objects

  • Added visual clocks for instant timezone visibility

  • Displays colour coded timezone difference for quick indication if the customer is ahead, behind or in the same timezone as the user.

GeoClockify
Avaliable on app exchange
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Benefits

  • Eliminated manual timezone calculations with GeoClockify

  • Reduced operational delays and manual effort

  • Improved meeting scheduling efficiency

  • Higher productivity across teams with saved time for manual timezone calculations

  • Enabled sales outreach at the best local hours

  • Sales reps gained more productive selling time by eliminating manual time zone calculations.

  • Increased call connect rates through better outreach timing

  • Faster responses from prospects and customers

  • Better customer experience with region-aware communication

  • Increased conversions from smarter engagement timing

  • Better collaboration across global teams

  • Centralized timezone visibility for global teams

  • Improved support response timing globally

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